Job Title: Casual/On call Generalist
Reports to: Clinical Supervisor
Supervises: Not a supervisory position
Employee Status: Casual/Part-time
Responsibility: This position will help to cover gaps in coverage for IRT and OP counselors, intake clinician, and Residential Assistants (RA). This is a professional level counseling position of Tribal and non-Tribal substance abusers in a residential inpatient and outpatient setting. When acting as a counselor or intake clinician those job responsibilities will apply. When acting as an RA those job responsibilities will apply.
Summary of Position: When acting as a counselor they will be responsible for providing education and therapy to inpatient (IRT) and Outpatient (OP) clients in group and individual modalities and may provide appropriate case management. When acting as the intake clinician they will facilitate and coordinate admissions to the IRT program with the assistance and approval of the Clinical Supervisor or other counseling staff. When filling in for a counselor or intake clinician the expectation is that services will be coordinated prior to absence when possible and upon the staff members return. When acting as a RA they will perform all the essential duties of this positon including but not limited to monitoring client behavior, transportation of clients, administrating substance use testing, and medication monitoring.
Performance Criteria: These are the most significant performance factors involved with this position. They will be the principal factors on which the employee will be evaluated:
When acting as a counselor:
- Provide case management for IRT and OP clients:
- Ensure that all required paperwork is completed in a timely manner.
- Attend staffings and participate with the treatment team in assessing client needs.
- Execute the existing treatment plan of assigned clients.
- Provide education/therapy classes for OP and IRT clients.
- Assume responsibility for education modules and classes as assigned.
- Provide fill-in classes as directed. by primary supervisor.
- Provide required documentation for accountability of assigned classes/therapy groups.
- Coordinate and monitor delivery of program modules
- Provide both individual and group therapy to IRT and OP clients in accordance with the program schedule, treatment team recommendations, and the staff member’s own clinical judgment:
- Provide education and therapy in accordance with the schedule.
- Provide individual counseling, as needed, based on clinical judgment, treatment team recommendations, and guidelines for IRT and OP treatment.
- Additional responsibilities:
- Act as a referral source for individuals needing other human services.
- Contact persons referred for treatment and advise them of program services.
- Work shift schedules as assigned by primary supervisor.
- Perform other duties as assigned by primary supervisor and/or Program Director.
When acting as Intake Clinician:
- Provide referral agencies and visitors with information, if in the scope of the incumbent’s knowledge; if not will direct visitors to the appropriate personnel, depending on the nature of their business.
- Welcomes and orients newly admitted clients to the treatment program with the assistance of other staff as needed.
- Returns phone calls and e-mails within 24 business hours and no more than 48 business hours of being received.
- Insures that a complete Referral Packet has been received; a file set up and bed date assigned for incoming IRT clients.
- Coordinates care efforts with referring agencies and local resources to ensure that clients care needs can be met while in residential program. Example; insuring that a client can continue medical care and/or prescriptions while attending residential program.
- Help ensure that IRT program is operating at full capacity by maintaining wait list of potential clients, building relationships w/referral agencies, and employing client recruitment strategies as needed.
- Completes DACODS and TMS reports within 7 days of admission.
- Maintain program confidentiality according to applicable Federal, state, and local law.
- Work shift schedules as assigned by Supervisor.
When Acting as an RA:
- Admit and help orient clients into residential treatment center.
- Take, monitor, and interpret vital signs of clients as needed and records results.
- Facilitate Substance Use testing through Urine Analysis (UA) and Breath Analysis (BA). UA testing is gender specific (males observe males, females observe females).
- Completes shift summary at end of shift in residential log and verbally communicates any concerns at shift change.
- Assist clients with prescribed medications.
- Oversee and inspect residential client housekeeping duties and client cleaning detail.
- Responsible for monitoring use of all hazardous (MSDS) materials used in the facility.
- Conduct unannounced searches on all client residential quarters, all non-residential areas within the Peaceful Spirit building, and on all outside grounds.
- Responsible for maintaining copy room, file room, staff coffee area, education room, and the front desk area in a neat and tidy manner.
- Performs responsibilities related to assigned shift.
- Oversee clients’ recreational activities, transport clients to 12-Step meetings, clinic appointments, and other functions as requested by supervisor.
- Prepare rooms for incoming clients.
- Maintain current required certifications such as CPR, First Aid, Food Handlers. Etc.
- Ensure that facility is secure at all times.
- Attend all meetings as directed by the Supervisor.
- Attend and participate in trainings as directed by the Supervisor.
- Perform administrative duties to support all staff members.
- Record medications for incoming clients as needed.
- Other duties as assigned.
- MA in behavioral health or related field or CAC II certification or greater required. Minimum two years of experience working in substance abuse, or related field.
- CAC II or greater in combination with MA preferred.
- Experience performing duties that involved shift work; previous experience and training working with recovering substance abusers strongly preferred.
- Recovering substance abusers must have a minimum of two years of continuous sobriety.
- Must have demonstrated ability to handle confidential information in an appropriate manner.
- Must have current CPR and First Aid card or after being hired, obtain at first available area training.
- Must obtain food handlers training and certification.
- Basic knowledge of office equipment, computers/printers, copy machines, etc.
- Must work well in a team setting and contribute to helping the treatment team achieve the centers goals/mission.
- Must have three work references that validate the ability to work well with associates and the public.
- Must have reliable transportation, valid driver’s license from place of residence, proof of insurance, and insurable under SUCAP insurance.
- Indian preference applies.
- Must pass extensive criminal background check and Central Registry check.
- Ability to communicate clearly and accurately, orally and in written form.
- Ability to add, subtract, multiply, and divide.
- Ability to handle stressful situations and seek peer assistance when needed.
- Must demonstrate the ability to give feedback and direction to clients in a constructive manner that enhances their care experience.
- Lifting a minimum of 20 pounds may be required. Position involves standing and sitting for long periods.
- Ability to work in an environment where there are frequent interruptions.
- Ability to communicate effectively by telephone.
- Work schedule will be varies depending on staffing needs.
LANGUAGE AND DOCUMENTATION SKILLS
Ability to communicate clearly and accurately, orally and in written format.
Ability to complete Admission/Discharge Summaries.
Ability to document group and individual session notes.
Ability to add subtract, multiply and divide in all units of measure. Ability to compute rate and percent.
Ability to plan and lead client discussion/education groups.
Ability to maintain strict confidentiality at all times, including the ability to recognize situations in which confidentiality is required.
Ability to handle stressful situations and seek peer assistance when needed. Ability to deal with resistive clients.
Lifting a minimum of 20 pounds may be required.
Work will require the extensive use of computers and repetitive motion with data entry and the use of a computer mouse.
Adequate hearing is required to hear/talk with all individuals, and to use telephones on a consistent basis.
Position involves standing and sitting for long periods of sitting.
Work is performed in a treatment center, with some exposure to stress, and frequent interruptions.
The noise level in the work environment is quiet to moderate.
Frequent communication with employees and others on a daily basis, including telephone as well as face-to-face interaction.
Basic computer skills of data entry, navigating, and word processing are required.
Normal work schedule is Monday through Friday 8:00 a.m. to 4:30 p.m.
Infrequent Saturday work.
Counseling Supervisor may change the schedule to meet client needs.